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Alias Directory Services Operational
Peru Operational
Yepex Operational
Peru Operational
Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monthly Maintenance Activity - YellowPepper (ADS Peru) Aug 19, 2026 11:00-17:00 UTC

Reported Start Time: 19 August 2026, 11:00 GMT
Reported End Time: 19 August 2026, 17:00 GMT

Description: We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal.
Posted on Aug 12, 2026 - 13:28 UTC

Compliance platform updates YEPEX Aug 19, 2026 11:00-18:00 UTC

Reported Start Time: 19 August 2026, 11:00 GMT
Reported End Time: 19 August 2026, 18:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for YellowPepper Yepex. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed.

Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Posted on Aug 13, 2026 - 18:10 UTC

Aug 14, 2026

No incidents reported today.

Aug 13, 2026

YEPEX Deployment to Production
Completed - The scheduled maintenance has been completed.
Aug 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 05:00 UTC
Update - Reported Start Time: 13 August 2026, 05:00 GMT
Reported End Time: 13 August 2026, 11:00 GMT

Description: We would like to inform you about a scheduled release activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Aug 10, 15:05 UTC
Scheduled - Reported Start Time: 11 August 2026, 05:00 GMT
Reported End Time: 11 August 2026, 11:00 GMT

Description: We would like to inform you about a scheduled release activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Aug 7, 14:09 UTC
Peru | Directory Ecosystem Maintenance | Directories | BIM Directory Related | Peru Regulation P1 | 13/08/2026
Resolved - YellowPepper is monitoring the service, and it is performing well.

BIM has informed their maintenance activity has been completed. YellowPepper has enabled the BIM directory services at 04:43 GMT-5

The incident due to client maintenance activity has been resolved.

Reported Start Time: 13 August 2026, 03:30 GMT-5
Reported End Time: 13 August 2026, 04:43 GMT-5

Impact: This may have prevented requests to resolve BIM Directory aliases to be successful.

Next Update: No further updates

Incident #: INC26734244

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Aug 13, 10:00 UTC
Identified - YellowPepper is aware of an Alias Directory service unavailability related to BIM affecting interoperability clients in Peru. This unavailability is due to a maintenance activity communicated by BIM.

Reported Start Time: 13 August 2026, 08:30 GMT

Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.

Next Update: When more information is available.

Incident #: INC26734244

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Aug 13, 08:39 UTC

Aug 12, 2026

Compliance Platform Updates YEPEX
Completed - The scheduled maintenance has been completed.
Aug 12, 09:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 05:01 UTC
Scheduled - Reported Start Time: 12 August 2026, 05:00 GMT
Reported End Time: 12 August 2026, 11:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed.

Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Aug 5, 07:31 UTC
Monthly Maintenance Activity - YellowPepper (ADS Peru)
Completed - The scheduled maintenance has been completed.
Aug 12, 08:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 05:00 UTC
Scheduled - Reported Start Time: 05:00 GMT on August 12, 2026
Reported End Time: 11:00 GMT on August 12, 2026

Description: We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Aug 5, 05:59 UTC

Aug 11, 2026

Compliance Platform Updates YEPEX
Completed - The scheduled maintenance has been completed.
Aug 11, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 14:00 UTC
Scheduled - Reported Start Time: 11 August 2026, 14:00 GMT
Reported End Time: 11 August 2026, 19:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed

Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Aug 6, 13:59 UTC
Scheduled Maintenance Activity - YellowPepper(ADS Peru)
Completed - The scheduled maintenance has been completed.
Aug 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 05:00 UTC
Update - Reported Start Time: 11 August 2026, 05:00 GMT
Reported End Time: 11 August 2026, 11:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Aug 3, 22:14 UTC
Scheduled - Reported Start Time: 04 August 2026, 05:00 GMT
Reported End Time: 04 August 2026, 11:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jul 30, 22:03 UTC

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Monthly Maintenance Activity - YellowPepper (Yepex, ADS Peru)
Completed - The scheduled maintenance has been completed.
Aug 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 05:00 UTC
Scheduled - Reported Start Time: 05 August 2026, 05:00 GMT
Reported End Time: 05 August 2026, 11:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Jul 30, 22:53 UTC
Peru | Directory Ecosystem Maintenance | Directories | BIM Directory Related | 05/08/2026
Resolved - YellowPepper is monitoring the service, and it is performing well.
The event related to BIM affecting Peru has been resolved.

Reported Start Time: 05/08/2026, 08:13 GMT
Reported End Time: 05/08/2026, 08:42 GMT

Impact: This may have prevented requests to resolve BIM Directory aliases to be successful

Next Update: No further updates

Incident #: INC26645882

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Aug 5, 08:48 UTC
Investigating - YellowPepper is aware of an Alias Directory service unavailability related to BIM affecting interoperability clients in Peru. This unavailability is due to a maintenance activity communicated by BIM.

Reported Start Time: 05/08/2026, 08:13 GMT

Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.

Next Update: When more information is available.

Incident #: INC26645882

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Aug 5, 08:30 UTC
Yepex Deployment to Sandbox
Completed - The scheduled maintenance has been completed.
Aug 5, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 18:15 UTC
Scheduled - Reported Start Time: 04 August 2026, 18:15 GMT
Reported End Time: 05 August 2026, 01:00 GMT

Description:
We would like to inform you about a scheduled release activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed.

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Aug 4, 17:26 UTC

Aug 4, 2026

ADS PCI-gate fix in Sandbox
Completed - The scheduled maintenance has been completed.
Aug 4, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 19:00 UTC
Update - This maintenance had been postponed. Please see below for the new schedule.

Start date: 08-04-2026 14:00 GMT-5
End Date: 08-04-2026 18:00 GMT-5
Jul 31, 23:23 UTC
Scheduled - Reported Start Time: 03 August 2026 14:00 GMT-5
Reported End Time: 03 August 2026 18:00 GMT-5

Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability. In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal.

Impact:
Clients may experience disruption during the allotted times listed

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jul 30, 21:40 UTC
Yepex Deployment to Sandbox
Completed - This maintenance has been cancelled.
Aug 4, 12:53 UTC
Scheduled - Reported Start Time: August 4, 2026 at 15:00 GMT
Reported End Time: August 4, 2026 at 22:00 GMT

Description:

We would like to inform you about a scheduled release activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances.

This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.


Impact:

Clients may experience disruption during the allotted times listed.

Additional Support:

In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577
Enter the organization BID followed by the # sign
Press number 0 if BID is unknown
Select option 2 - "Value Added Services"
Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jul 31, 00:45 UTC

Aug 3, 2026

No incidents reported.

Aug 2, 2026

Peru | Directory Ecosystem Maintenance | Directories | BIM Directory Related | 02/08/2026
Resolved - YellowPepper is monitoring the service, and it is performing well.
The event related to BIM affecting Peru has been resolved.

Reported Start Time: 02/08/2026, 00:21 GMT-5
Reported End Time: 02/08/2026, 01:50 GMT-5

Impact: This may have prevented requests to resolve BIM Directory aliases to be successful

Next Update: No further updates

Incident #: INC26619316

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Aug 2, 06:58 UTC
Investigating - YellowPepper is aware of an Alias Directory Services unavailability related to BIM affecting Peru

Reported Start Time: 02/08/2026, 00:21 GMT-5

Impact: This may impact client's ability to resolve aliases and/or send and receive funds from or to BIM.

Next Update: When more information is available.

Incident #: INC26619316

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Aug 2, 05:36 UTC

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

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