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Alias Directory Services Operational
Peru Operational
Yepex Operational
Peru Operational
Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Yepex Deployment to Production Jun 17, 2026 05:00-11:00 UTC

Update - This maintenance has been rescheduled to the following details:

Reported Start Time: 17June 2026, 05:00 GMT
Reported End Time: 17 June 2026, 11:00 GMT
Jun 12, 2026 - 20:26 UTC
Scheduled - Reported Start Time: 16 June 2026, 05:00 GMT
Reported End Time: 16: June 2026, 11:00 GMT

Description: We would like to inform you about a scheduled release activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jun 11, 2026 - 16:15 UTC

Compliance platform updates YEPEX SBX Jun 17, 2026 11:00-18:00 UTC

Update - Reported Start Time: 17 June 2026 11:00 GMT
Reported End Time: 17 June 2026 18:00 GMT

Description: We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jun 12, 2026 - 00:45 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 11, 2026 - 16:15 UTC
Scheduled - Reported Start Time: 17 June 2026 11:00 GMT
Reported End Time: 17 June 2026 18:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for Payment Initiation Services and YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability. In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.

Impact:
Clients may experience disruption during the allotted times listed
Jun 11, 2026 - 16:14 UTC

Monthly Maintenance Activity - ADS Peru- Sandbox Environment Jun 17, 2026 11:00-17:00 UTC

Reported Start Time: 2026 17th June 11:00 GMT
Reported End Time: 2026 17th June 17:00 GMT


Description:

We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment.

This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.


Impact:

Clients may experience disruption during the allotted times listed.


Additional Support:


In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577
Enter the organization BID followed by the # sign
Press number 0 if BID is unknown
Select option 2 - "Value Added Services"
Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Posted on Jun 10, 2026 - 06:34 UTC

Yepex Deployment to Production Jun 18, 2026 00:00-06:00 UTC

Reported Start Time:18 June 2026 00:00 GMT
Reported End Time: 18 June 2026 06:00 GMT

Description:
We would like to inform you about a scheduled release activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Posted on Jun 10, 2026 - 20:36 UTC
Jun 16, 2026
ADS 1.20.0 Release in Sandbox
Completed - The scheduled maintenance has been completed.
Jun 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 00:00 UTC
Update - Reported Start Time: 16 June 2026 00:00 GMT
Reported End Time: 16 June 2026 07:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed

Additional Support:
.In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal.
Jun 12, 02:38 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 11, 21:29 UTC
Scheduled - Reported Start Time: 16 June 2026 05:00 GMT
Reported End Time: 16 June 2026 12:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed

Additional Support: Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jun 11, 21:29 UTC
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Yepex Deployment to Sandbox
Completed - The scheduled maintenance has been completed.
Jun 12, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 14:00 UTC
Scheduled - Reported Start Time: 14:00 GMT on June 12, 2026
Reported End Time: 21:00 GMT on June 12, 2026

Description: We would like to inform you about a scheduled release activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jun 11, 05:28 UTC
ADS 1.19.0 release in Production Environment
Completed - The scheduled maintenance has been completed.
Jun 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 02:00 UTC
Scheduled - Reported Start Time: 12 June 2026 02:00 GMT
Reported End Time: 12 June 2026 07:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability. In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). 1. Report the issue on Visa Access/VSH 2. Call +1-877-847-2577 3. Enter the organization BID followed by the # sign 4. Press number 0 if BID is unknown 5. Select option 2 - "Value Added Services" 6. Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.

Impact:
Clients may experience disruption during the allotted times listed

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Jun 10, 21:14 UTC
Jun 11, 2026

No incidents reported.

Jun 10, 2026
Compliance platform updates - YEPEX
Completed - The scheduled maintenance has been completed.
Jun 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 5, 19:53 UTC
Scheduled - Reported Start Time: 10 June 2026 at 05:00 GMT
Reported End Time: 10 June 2026 at 11:00 GMT

Description: We would like to inform you about a scheduled maintenance activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jun 3, 16:10 UTC
Jun 9, 2026
Scheduled Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jun 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 05:01 UTC
Update - Reported Start Time: 9 June 2026 05:00 GMT
Reported End Time: 9 June 2026 11:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability. In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.

Impact:
Clients may experience disruption during the allotted times listed

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jun 5, 20:13 UTC
Scheduled - We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability. In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jun 5, 19:36 UTC
Monthly Maintenance Activity - YellowPepper(ADS Peru)
Completed - The scheduled maintenance has been completed.
Jun 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 05:00 UTC
Scheduled - Reported Start Time: 2026 9th June 05:00 GMT
Reported End Time: 2026 9th June 11:00 GMT

Description:

We would like to inform you about a scheduled maintenance activity to our services in the production environment.

This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.


Impact:

Clients may experience disruption during the allotted times listed.


Additional Support:


In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH
Call +1-877-847-2577
Enter the organization BID followed by the # sign
Press number 0 if BID is unknown
Select option 2 - "Value Added Services"
Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jun 3, 06:13 UTC
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Scheduled Maintenance Activity - YellowPepper (ADS Peru)
Completed - The scheduled maintenance has been completed.
Jun 4, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 2, 23:41 UTC
Scheduled - Reported Start Time: 04 June 2026 at 05:00 GMT
Reported End Time: 04 June 2026 at 11:00 GMT

Description: We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability. In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jun 2, 23:24 UTC
Jun 3, 2026
Monthly Maintenance Activity - Compliance Platform updates YEPEX/PIS SBX
Completed - The scheduled maintenance has been completed.
Jun 3, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 11:01 UTC
Scheduled - Reported Start Time: 3 June 2026 11:00 GMT
Reported End Time: 3 June 2026 18:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for Payment Initiation Services and YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability. In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.

Impact:
Clients may experience disruption during the allotted times listed

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
May 28, 22:48 UTC
Monthly Maintenance Activity - Alias Directory Services - Sandbox Environment
Completed - The scheduled maintenance has been completed.
Jun 3, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 11:00 UTC
Scheduled - Reported Start Time: 3 June 2026 11:00 GMT
Reported End Time: 3 June 2026 17:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed

Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
May 27, 08:00 UTC
Yepex Deployment to Production
Completed - The scheduled maintenance has been completed.
Jun 3, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 00:00 UTC
Scheduled - Reported Start Time: 3 June 2026 00:00 GMT
Reported End Time: 3 June 2026 05:00 GMT

Description:
We would like to inform you about a scheduled release activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: 3 June 2026 05:00 GMT
Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Jun 2, 19:45 UTC
Jun 2, 2026

No incidents reported.

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