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Alias Directory Services Operational
Peru Operational
Yepex Operational
Peru Operational
Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Yepex Deployment to Production Nov 17, 2026 05:00-11:00 UTC

Reported Start Time: November 17, 2026 at 05:00 GMT
Reported End Time: November 17, 2026 at 11:00 GMT

Description:
We would like to inform you about a scheduled release activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed.

Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform". For any other inquiry or report please submit a case on Visa Access/VSH portal.
Posted on Nov 13, 2026 - 15:58 UTC

Regular SSL certificate renewal Nov 18, 2026 05:00-11:00 UTC

Reported Start Time: November 18, 2026 at 5:00 GMT
Reported End Time: November 18, 2026 at 11:00 GMT

Description:
Please be informed that the site certificate for domain *.yellowpepper.com needs to be updated due to close expiration date.

Impact: Clients may experience degradation in the response time while the certificate is being rotated.

Additional Support:

In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577
Enter the organization BID followed by the # sign
Press number 0 if BID is unknown
Select option 2 - "Value Added Services"
Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Posted on Nov 13, 2026 - 06:32 UTC

Monthly Maintenance Activity Compliance platform updates YellowPepper (Yepex) - YEPEX SBX Nov 18, 2026 11:00-18:00 UTC

Reported Start Time: 18 November 2026, 11:00 GMT
Reported End Time: 18 November 2026, 18:00 GMT

Description: We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal.
Posted on Nov 13, 2026 - 14:38 UTC

Monthly Maintenance Activity - YellowPepper (ADS Peru) Nov 18, 2026 14:30-23:30 UTC

Reported Start Time: 18 November 2026, 14:30 GMT
Reported End Time: 18 November 2026, 23:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed

Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal.
Posted on Nov 06, 2026 - 11:25 UTC

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Scheduled Maintenance Activity - Alias Directory Services Peru
Completed - The scheduled maintenance has been completed.
Nov 13, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 11:00 UTC
Scheduled - Reported Start Time: 13 November 2026, 11:00 GMT
Reported End Time: 13 November 2026, 17:00 GMT

Description: We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed


Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal.
Nov 10, 16:20 UTC

Nov 12, 2026

Yepex Deployment to Sandbox
Completed - The scheduled maintenance has been completed.
Nov 12, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 19:00 UTC
Scheduled - Reported Start Time: November 11 2026, 19:00 GMT
Reported End Time: November 12 2026, 01:00 GMT

Description:
We would like to inform you about a scheduled release activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed.

Additional Support:
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 11, 18:21 UTC

Nov 11, 2026

Monthly Maintenance Activity - YellowPepper (ADS Peru) - Production Environment
Completed - The scheduled maintenance has been completed.
Nov 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 05:00 UTC
Scheduled - Reported Start Time: 11 November 2026, 05:00 GMT
Reported End Time: 11 November 2026, 11:00 GMT

Description: We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 4, 08:01 UTC
Compliance Platform Updates YEPEX PROD
Completed - The scheduled maintenance has been completed.
Nov 11, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 05:01 UTC
Scheduled - Reported Start Time: 05:00 GMT on November 11, 2026
Reported End Time: 11:00 GMT on November 11, 2026

Description: We would like to inform you about a scheduled maintenance activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 6, 06:49 UTC
Yepex Deployment to Sandbox
Completed - The scheduled maintenance has been completed.
Nov 11, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 19:00 UTC
Scheduled - Reported Start Time: 10 November 2026 at 19:00 GMT
Reported End Time: 11 November 2026 at 01:00 GMT

Description:
We would like to inform you about a scheduled release activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.


Impact:
Clients may experience disruption during the allotted times listed.

Additional Support:
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 9, 20:15 UTC

Nov 10, 2026

Nov 9, 2026

Yepex Deployment to Sandbox
Completed - The scheduled maintenance has been completed.
Nov 9, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 18:00 UTC
Update - Reported Start Time: November 09 2026, 18:00 GMT
Reported End Time: November 09 2026, 23:00 GMT

Description:
We would like to inform you about a scheduled release activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may not experience disruption during the allotted times listed.

Additional Support:
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 6, 20:43 UTC
Scheduled - Reported Start Time: November 10 2026, 18:00 GMT
Reported End Time: November 10 2026, 23:00 GMT

Description:
We would like to inform you about a scheduled release activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.


Impact:
Clients may not experience disruption during the allotted times listed.

Additional Support:
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 5, 22:06 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

[INTEROP] Yepex Deployment to Production
Completed - The scheduled maintenance has been completed.
Nov 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 05:00 UTC
Scheduled - Reported Start Time: 05 November 2026 at 05:00 GMT
Reported End Time: 05 November 2026 at 11:00 GMT

Description:
We would like to inform you about a scheduled release activity to our services in the production environment for YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed.

Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).

Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform". For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 4, 17:59 UTC
Compliance platform updates PROD environment - YellowPepper (ADS Peru)
Completed - The scheduled maintenance has been completed.
Nov 5, 09:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 05:01 UTC
Scheduled - Reported Start Time: November 05 2026, 05:00 GMT
Reported End Time: November 05 2026, 11:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed.

Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 3, 22:55 UTC

Nov 4, 2026

Compliance platform updates YEPEX - Sandbox
Completed - The scheduled maintenance has been completed.
Nov 4, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 11:01 UTC
Scheduled - Reported Start Time: November 4, 2026 at 11:00 GMT
Reported End Time: November 4, 2026 at 18:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances.

This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact:
Clients may experience disruption during the allotted times listed

Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577
Enter the organization BID followed by the # sign Press number 0 if BID is unknown
Select option 2 - "Value Added Services"
Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 3, 04:26 UTC
Monthly Maintenance Activity - YellowPepper (ADS Peru) - Sandbox Environment
Completed - The scheduled maintenance has completed.
Nov 4, 12:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 11:00 UTC
Scheduled - Reported Start Time: 04 November 2026, 11:00 GMT
Reported End Time: 04 November 2026, 17:00 GMT

Description: We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal.
Oct 29, 11:44 UTC

Nov 3, 2026

Compliance platform updates SBX environment - YellowPepper (ADS Peru)
Completed - The scheduled maintenance has been completed.
Nov 3, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 14:00 UTC
Scheduled - Reported Start Time: 03 November 2026, 14:00 GMT
Reported End Time: 03 November 2026, 20:00 GMT

Description:
We would like to inform you about a scheduled maintenance activity to our platforms in the sandbox (non-production) environment. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.

Impact: Clients may experience disruption during the allotted times listed.

Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Oct 29, 16:57 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

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