Reported Start Time: 18 February 2026 at 06:00 GMT-5 Reported End Time: 18 February 2026 at 13:00 GMT-5
Description: We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for Payment Initiation Services and YellowPepper Yepex/Transfers instances. This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC). Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Impact: Clients may experience disruption during the allotted times listed.
Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.