Peru | Transactional Ecosystem Incident | Payment Processor | Niubiz Related | Priority 2 | 21/08/2026
Incident
Report for YellowPepper
Resolved
The incident affecting Yepex service unavailability related to Niubiz affecting Peru is now resolved.
YellowPepper does not have the visibility to identify the origin of the event within Niubiz processing. Therefore, events must be confirmed with Niubiz to know the exact detail of the origin of the incident.
Reported Start Time: 00:26 GMT-5 on August 21, 2026
Reported End Time: 01:01 GMT-5 on August 21, 2026
Impact: Clients in Peru may have experience latency when receiving or sending funds.
Next Update: No further updates
Incident #: INC26811891
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
YellowPepper does not have the visibility to identify the origin of the event within Niubiz processing. Therefore, events must be confirmed with Niubiz to know the exact detail of the origin of the incident.
Reported Start Time: 00:26 GMT-5 on August 21, 2026
Reported End Time: 01:01 GMT-5 on August 21, 2026
Impact: Clients in Peru may have experience latency when receiving or sending funds.
Next Update: No further updates
Incident #: INC26811891
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Investigating
YellowPepper is aware of a Yepex service unavailability related to Niubiz affecting Peru.
YellowPepper does not have the visibility to identify the origin of the event within Niubiz processing. Therefore, events must be confirmed with Niubiz to know the exact detail of the origin of the incident.
YellowPepper has contacted Niubiz regarding the event, to know the exact detail of the origin of the incident, at 00:41 GMT-5.
Reported Start Time: 00:26 GMT-5 on August 21, 2026
Impact: Clients in Peru may experience latency when receiving or sending funds.
Next Update: When more information is available.
Incident #: INC26811891
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
YellowPepper does not have the visibility to identify the origin of the event within Niubiz processing. Therefore, events must be confirmed with Niubiz to know the exact detail of the origin of the incident.
YellowPepper has contacted Niubiz regarding the event, to know the exact detail of the origin of the incident, at 00:41 GMT-5.
Reported Start Time: 00:26 GMT-5 on August 21, 2026
Impact: Clients in Peru may experience latency when receiving or sending funds.
Next Update: When more information is available.
Incident #: INC26811891
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
This incident affected: Yepex (Peru).