Peru | Transactional Ecosystem incident | YellowPepper Caused | P2 | 02/07/2026

Incident Report for YellowPepper

Resolved

We have now resolved the issue affecting Yepex service. YellowPepper will conduct an internal review of the event to mitigate future occurrences and enhance financial ecosystem controls.

Reported Start Time: 02 July 2026, 12:55 GMT
Reported End Time: 02 July 2026, 14:18 GMT

Impact: This may have prevented certain transaction requests to be successful.

Next Update: No further updates

Incident #: INC26305363
Posted Jul 02, 2026 - 15:12 UTC

Identified

We have identified an issue with Yepex affecting clients in Peru.

This issue is causing service intermittence or degradation.

We are working urgently to resolve the ongoing situation.

Reported Start Time: 02 July 2026, 12:55 GMT

Impact: This may prevent certain transaction requests to be successful.

Next Update: Within 60 minutes

Incident #: INC26305363
Posted Jul 02, 2026 - 14:40 UTC

Update

We are continuing to investigate this issue.
Posted Jul 02, 2026 - 13:52 UTC

Investigating

YellowPepper is experiencing a Yepex degradation affecting clients in Perú.

We are investigating the cause and working urgently to resolve the situation.

Reported Start Time: 02 July 2026, 12:55 GMT

Impact: This may prevent certain transaction requests to be successful.

Next Update: Within 60 minutes

Incident #: INC26305363
Posted Jul 02, 2026 - 13:47 UTC
This incident affected: Yepex (Peru).