Peru | Directory Ecosystem Incident | Directories | CCE Directory Related | P1 | 16/12/2025

Incident Report for YellowPepper

Resolved

YellowPepper is monitoring the service, and it is performing well.
The event related to CCE affecting Peru has been resolved.

Reported Start Time: 16 December 2025 00:20 GMT-5
Reported End Time: 16 December 2025 08:30 GMT -5

Impact: This may have prevented requests to resolve CCE Directory aliases to be successful

Next Update: No further updates

Incident #:INC23298839

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Posted Dec 16, 2025 - 13:59 UTC

Identified

YellowPepper has observed the Alias Directory Services unavailability related to CCE continues to affect clients in Peru.

YellowPepper has disabled the CCE Directory services at 00:37 GMT-5.

Reported Start Time: 00:20 GMT-5

Impact: This may prevent requests to resolve CCE Directory aliases to be successful

Next Update: When more information is available

Incident #: INC23298839

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Posted Dec 16, 2025 - 05:51 UTC

Investigating

YellowPepper is aware of an Alias Directory Services unavailability related to CCE affecting clients in Peru.

Reported Start Time: 00:20 GMT-5

Impact: This may prevent requests to resolve CCE Directory aliases to be successful

Next Update: When more information is available.

Incident #: INC23298839

“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Posted Dec 16, 2025 - 05:39 UTC
This incident affected: Alias Directory Services (Peru).