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Alias Directory Services
Operational
Peru
Operational
Yepex
Operational
Peru
Operational
Status Page
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 16, 2025
Resolved -
YellowPepper is monitoring the service, and it is performing well.
The event related to CCE affecting Peru has been resolved.
Reported Start Time: 16 December 2025 00:20 GMT-5
Reported End Time: 16 December 2025 08:30 GMT -5
Impact: This may have prevented requests to resolve CCE Directory aliases to be successful
Next Update: No further updates
Incident #:INC23298839
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 16, 13:59 UTC
The event related to CCE affecting Peru has been resolved.
Reported Start Time: 16 December 2025 00:20 GMT-5
Reported End Time: 16 December 2025 08:30 GMT -5
Impact: This may have prevented requests to resolve CCE Directory aliases to be successful
Next Update: No further updates
Incident #:INC23298839
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 16, 13:59 UTC
Identified -
YellowPepper has observed the Alias Directory Services unavailability related to CCE continues to affect clients in Peru.
YellowPepper has disabled the CCE Directory services at 00:37 GMT-5.
Reported Start Time: 00:20 GMT-5
Impact: This may prevent requests to resolve CCE Directory aliases to be successful
Next Update: When more information is available
Incident #: INC23298839
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 16, 05:51 UTC
YellowPepper has disabled the CCE Directory services at 00:37 GMT-5.
Reported Start Time: 00:20 GMT-5
Impact: This may prevent requests to resolve CCE Directory aliases to be successful
Next Update: When more information is available
Incident #: INC23298839
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 16, 05:51 UTC
Investigating -
YellowPepper is aware of an Alias Directory Services unavailability related to CCE affecting clients in Peru.
Reported Start Time: 00:20 GMT-5
Impact: This may prevent requests to resolve CCE Directory aliases to be successful
Next Update: When more information is available.
Incident #: INC23298839
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 16, 05:39 UTC
Reported Start Time: 00:20 GMT-5
Impact: This may prevent requests to resolve CCE Directory aliases to be successful
Next Update: When more information is available.
Incident #: INC23298839
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 16, 05:39 UTC
Dec 15, 2025
No incidents reported.
Dec 14, 2025
No incidents reported.
Dec 13, 2025
No incidents reported.
Dec 12, 2025
No incidents reported.
Dec 11, 2025
No incidents reported.
Dec 10, 2025
Completed -
The scheduled maintenance has been completed.
Dec 10, 11:00 UTC
Dec 10, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 05:00 UTC
Dec 10, 05:00 UTC
Scheduled -
Reported Start Time: 10 December 2025 05:00 GMT
Reported End Time: 10 December 2025 11:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment for Alias Directory Services.
This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Dec 3, 16:03 UTC
Reported End Time: 10 December 2025 11:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment for Alias Directory Services.
This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Dec 3, 16:03 UTC
Completed -
The scheduled maintenance has been completed.
Dec 10, 07:57 UTC
Dec 10, 07:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 05:00 UTC
Dec 10, 05:00 UTC
Scheduled -
Reported Start Time: 10 December 2025 05:00 GMT
Reported End Time: 10 December 2025 11:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment for Yepex / Transfers instances.
This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Dec 3, 15:58 UTC
Reported End Time: 10 December 2025 11:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the production environment for Yepex / Transfers instances.
This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support: In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH Call +1-877-847-2577 Enter the organization BID followed by the # sign Press number 0 if BID is unknown Select option 2 - "Value Added Services" Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”. For any other inquiry or report please submit a case on Visa Access/VSH portal.
Dec 3, 15:58 UTC
Dec 9, 2025
No incidents reported.
Dec 8, 2025
No incidents reported.
Dec 7, 2025
No incidents reported.
Dec 6, 2025
No incidents reported.
Dec 5, 2025
Resolved -
YellowPepper is monitoring the service, and it is performing well.
The event related to Alias Directory Services unavailability related to CCE affecting Peru has been resolved.
Reported Start Time: 05 December 2025, 05:04 GMT-5
Reported End Time: 05 December 2025, 08:01 GMT-5
Impact: This may have prevented requests to resolve CCE Directory aliases to be successful.
Next Update: No further updates.
Incident #:INC23176015
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 5, 14:11 UTC
The event related to Alias Directory Services unavailability related to CCE affecting Peru has been resolved.
Reported Start Time: 05 December 2025, 05:04 GMT-5
Reported End Time: 05 December 2025, 08:01 GMT-5
Impact: This may have prevented requests to resolve CCE Directory aliases to be successful.
Next Update: No further updates.
Incident #:INC23176015
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 5, 14:11 UTC
Monitoring -
CCE has confirmed that the impact has been mitigated.
YellowPepper has enabled the CCE Directory services at 08:01 GMT-5 and will continue with the monitoring activities.
Reported Start Time: 05 December 2025 05:04 GMT-5
Reported End Time: 05 December 2025 08:01 GMT-5
Impact: This may have prevented requests to resolve CCE Directory aliases to be successful.
Next Update: When more information is available
Incident #:INC23176015
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 5, 13:37 UTC
YellowPepper has enabled the CCE Directory services at 08:01 GMT-5 and will continue with the monitoring activities.
Reported Start Time: 05 December 2025 05:04 GMT-5
Reported End Time: 05 December 2025 08:01 GMT-5
Impact: This may have prevented requests to resolve CCE Directory aliases to be successful.
Next Update: When more information is available
Incident #:INC23176015
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 5, 13:37 UTC
Identified -
YellowPepper has disabled the CCE Directory services at 05:34 GMT - 5
Reported Start Time: 5 December 2025 05:04 GMT-5
Impact: This may prevent requests to resolve CCE Directory aliases to be successful
Next Update: When more information is available
Incident #: INC23176015
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 5, 10:47 UTC
Reported Start Time: 5 December 2025 05:04 GMT-5
Impact: This may prevent requests to resolve CCE Directory aliases to be successful
Next Update: When more information is available
Incident #: INC23176015
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 5, 10:47 UTC
Investigating -
YellowPepper is aware of an Alias Directory Services unavailability related to CCE affecting Peru.
Reported Start Time: 5 December 2025 05:04 GMT-5
Impact: This may prevent requests to resolve CCE Directory aliases to be successful
Next Update: When more information is available.
Incident #: INC23176015
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 5, 10:33 UTC
Reported Start Time: 5 December 2025 05:04 GMT-5
Impact: This may prevent requests to resolve CCE Directory aliases to be successful
Next Update: When more information is available.
Incident #: INC23176015
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 5, 10:33 UTC
Dec 4, 2025
Resolved -
BIM has informed their maintenance activity has been completed.
YellowPepper has enabled the BIM Directory services at 04:06 GMT-5 and will continue with the monitoring activities.
Reported Start Time: 04 December 2025, 01:13 GMT-5
Reported End Time: 04 December 2025, 04:06 GMT-5
Impact: This may have prevented requests to resolve BIM Directory aliases to be successful.
Next Update: No further updates
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 4, 09:25 UTC
YellowPepper has enabled the BIM Directory services at 04:06 GMT-5 and will continue with the monitoring activities.
Reported Start Time: 04 December 2025, 01:13 GMT-5
Reported End Time: 04 December 2025, 04:06 GMT-5
Impact: This may have prevented requests to resolve BIM Directory aliases to be successful.
Next Update: No further updates
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 4, 09:25 UTC
Monitoring -
Our client has confirmed that the impact has been mitigated.
YellowPepper has enabled the BIM Directory services at 04:06 GMT-5 and will continue with the monitoring activities.
Reported Start Time: 04 December 2025, 01:13 GMT-5
Reported End Time: 04 December 2025, 04:06 GMT-5
Impact: This may have prevented requests to resolve BIM Directory aliases to be successful
Next Update: When more information is available
Incident #:INC23157431
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 4, 09:20 UTC
YellowPepper has enabled the BIM Directory services at 04:06 GMT-5 and will continue with the monitoring activities.
Reported Start Time: 04 December 2025, 01:13 GMT-5
Reported End Time: 04 December 2025, 04:06 GMT-5
Impact: This may have prevented requests to resolve BIM Directory aliases to be successful
Next Update: When more information is available
Incident #:INC23157431
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 4, 09:20 UTC
Identified -
YellowPepper has disabled the BIM directory services at 01:29 GMT-5 due to the observed unavailability caused by the maintenance activity.
Reported Start Time: 01:13 GMT-5 on 4 December 2025
Impact: This may impact client’s ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: When more information is available.
Incident #: INC23157431
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 4, 06:41 UTC
Reported Start Time: 01:13 GMT-5 on 4 December 2025
Impact: This may impact client’s ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: When more information is available.
Incident #: INC23157431
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 4, 06:41 UTC
Investigating -
YellowPepper is aware of an Alias Directory service unavailability related to BIM affecting interoperability clients in Peru. This unavailability is due to a maintenance activity communicated by BIM.
Reported Start Time: 01:13 GMT-5 on 4 December 2025
Impact: This may impact client’s ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: When more information is available.
Incident #: INC23157431
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 4, 06:30 UTC
Reported Start Time: 01:13 GMT-5 on 4 December 2025
Impact: This may impact client’s ability to resolve aliases and/or send and receive funds from or to BIM.
Next Update: When more information is available.
Incident #: INC23157431
“This notification does not have the intention to designate or allocate any liability to any specific party of ecosystem for the alerts, interruptions, or impacts mentioned in this communication.”
Dec 4, 06:30 UTC
Dec 3, 2025
Completed -
The scheduled maintenance has been completed.
Dec 3, 21:00 UTC
Dec 3, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 11:00 UTC
Dec 3, 11:00 UTC
Scheduled -
Reported Start Time: 3 December 2025 11:00 GMT
Reported End Time: 3 December 2025 21:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances.
This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH
Call +1-877-847-2577
Enter the organization BID followed by the # sign
Press number 0 if BID is unknown
Select option 2 - "Value Added Services"
Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 26, 16:04 UTC
Reported End Time: 3 December 2025 21:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment for YellowPepper Yepex/Transfers instances.
This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support:
In the case of an impacting event following the maintenance activity performed, please report the issue by creating a case on Visa Access/VSH portal and calling the Visa Operations Command Center (VOCC).
Report the issue on Visa Access/VSH
Call +1-877-847-2577
Enter the organization BID followed by the # sign
Press number 0 if BID is unknown
Select option 2 - "Value Added Services"
Select option 2 - "Visa Direct, New Flows, Visa Business Solutions Support, and B2B Platform”.
For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 26, 16:04 UTC
Completed -
The scheduled maintenance has been completed.
Dec 3, 17:00 UTC
Dec 3, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 11:01 UTC
Dec 3, 11:01 UTC
Scheduled -
Reported Start Time: 3 December 2025 11:00 GMT
Reported End Time: 3 December 2025 17:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment.
This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 27, 13:08 UTC
Reported End Time: 3 December 2025 17:00 GMT
Description:
We would like to inform you about a scheduled maintenance activity to our services in the sandbox environment.
This maintenance is part of our ongoing commitment to improve our services and ensure the highest level of performance and reliability.
Impact:
Clients may experience disruption during the allotted times listed
Additional Support: For any other inquiry or report please submit a case on Visa Access/VSH portal.
Nov 27, 13:08 UTC
Dec 2, 2025
No incidents reported.